Privacy Policy

1. Data protection at a glance

General information

The following notes provide a simple overview of what happens to your personal data when you visit this website. Personal data is any data by which you can be personally identified. Detailed information on data protection can be found in the privacy policy below.

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. You can find the operator's contact details in the section “Information on the controller” in this privacy policy.

How do we collect your data?

Some data is collected when you provide it to us, for example data you enter in a contact form or give us by telephone. Other data is collected automatically or with your consent by our IT systems when you visit the website. This is mainly technical data such as your internet browser, operating system or the time of the page view.

What do we use your data for?

Part of the data is collected to ensure the website is provided without errors. Other data is used to answer your enquiries and process bookings.

What rights do you have regarding your data?

You have the right to receive information about the origin, recipients and purpose of your stored personal data free of charge at any time. You also have the right to request the correction or deletion of this data. If you have given consent to data processing, you can withdraw that consent at any time with effect for the future. You also have the right to request the restriction of the processing of your personal data under certain circumstances, and you have the right to lodge a complaint with the competent supervisory authority.

2. Hosting

Netlify

We host the content of our website with Netlify, Inc., 512 2nd Street, Suite 200, San Francisco, CA 94107, USA (“Netlify”). When you visit our website, Netlify records various log files including your IP address. For details, please see Netlify's privacy policy: https://www.netlify.com/privacy/.

Netlify is used on the basis of Article 6(1)(f) GDPR. We have a legitimate interest in presenting our website as reliably and securely as possible. Where consent has been requested, processing takes place exclusively on the basis of Article 6(1)(a) GDPR and Section 25(1) TDDDG; consent can be withdrawn at any time.

Data transfer to the USA is based on the European Commission's standard contractual clauses. A data processing agreement pursuant to Article 28 GDPR is in place with Netlify.

3. General information and mandatory disclosures

Data protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this privacy policy. Please note that data transmission over the internet can have security gaps. Complete protection of data against access by third parties is not possible.

Information on the controller

The controller for data processing on this website is:

Hotel Königstein GmbH
Frankfurter Ring 28-30
80807 Munich, Germany
Phone: +49 89 350 36 0
Email: info@hotel-koenigstein-muenchen.de

Storage period

Unless a more specific storage period is stated within this privacy policy, your personal data remains with us until the purpose for processing no longer applies. If you assert a justified request for deletion or withdraw consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing it, such as retention periods under commercial or tax law.

Withdrawal of your consent

Many data processing operations are only possible with your express consent. You can withdraw consent already given at any time. The lawfulness of the processing carried out up to the point of withdrawal remains unaffected. You can adjust or withdraw your consent for external services on this website at any time via the cookie settings.

Right to object (Article 21 GDPR)

If data processing is based on Article 6(1)(e) or (f) GDPR, you have the right at any time to object to the processing of your personal data on grounds relating to your particular situation; this also applies to profiling based on these provisions. If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

Right to lodge a complaint

In the event of infringements of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work or the place of the alleged infringement. The authority responsible for us is the Bavarian Data Protection Authority (BayLDA), Promenade 27, 91522 Ansbach, Germany.

Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in performance of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only take place where it is technically feasible.

Information, correction and deletion

Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipients and the purpose of data processing, and, where applicable, a right to correction or deletion of this data.

SSL/TLS encryption

For security reasons and to protect the transmission of confidential content, this site uses SSL/TLS encryption. You can recognise an encrypted connection by the browser address line changing from “http://” to “https://” and by the lock symbol in your browser bar.

4. Data collection on this website

Cookies

Our website uses cookies. Cookies are small data packages that cause no damage to your device. They are stored on your device either temporarily for the duration of a session (session cookies) or permanently (persistent cookies).

This website stores only your decision regarding the integration of external services in your browser's local storage. This storage is necessary so that the consent request does not reappear on every page view; the legal basis is Article 6(1)(f) GDPR and Section 25(2) TDDDG.

Where consent to the storage of cookies and comparable recognition technologies has been requested, processing takes place exclusively on the basis of that consent pursuant to Article 6(1)(a) GDPR and Section 25(1) TDDDG; consent can be withdrawn at any time.

Server log files

The provider of these pages automatically collects and stores information in server log files which your browser automatically transmits to us. These are: browser type and version, operating system used, referrer URL, host name of the accessing computer, time of the server request and IP address. This data is not merged with other data sources. Collection takes place on the basis of Article 6(1)(f) GDPR.

Contact form and event enquiry form

If you send us enquiries via the contact or enquiry form, your details from the enquiry form, including the contact data you provide there, will be stored by us for the purpose of processing the enquiry and in case of follow-up questions. We do not pass on this data without your consent.

The forms on this website are processed technically via the Netlify Forms service provided by Netlify, Inc. Transmission is encrypted; form submissions are stored at Netlify and forwarded to our email address.

Processing of this data is based on Article 6(1)(b) GDPR if your enquiry is connected with the performance of a contract or is necessary for pre-contractual measures. In all other cases, processing is based on our legitimate interest in effectively handling enquiries addressed to us (Article 6(1)(f) GDPR) or on your consent (Article 6(1)(a) GDPR).

Enquiry by email or telephone

If you contact us by email or telephone, your enquiry including all resulting personal data will be stored and processed by us for the purpose of handling your request. We do not pass on this data without your consent.

5. External services and tools

Online booking system (Viato CRS)

For the online booking of rooms we use the booking system operated by Viato GmbH (booking.viatocrs.de). When you start a booking, you are forwarded to this service or content from the service is embedded on our website. In doing so, your IP address and the data you enter during the booking process – such as name, contact details, travel dates and payment information – are transmitted to and processed by the provider in order to carry out the booking.

Processing takes place for the performance of the accommodation contract or pre-contractual measures on the basis of Article 6(1)(b) GDPR. The booking widget is only embedded on our website after your consent pursuant to Article 6(1)(a) GDPR and Section 25(1) TDDDG; this consent can be withdrawn at any time.

Google Maps

This site embeds the Google Maps mapping service via an interface. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

The map is only loaded on this website after you have expressly agreed. Only then is your IP address transmitted to Google and generally transferred to and stored on a Google server in the USA. The legal basis is Article 6(1)(a) GDPR and Section 25(1) TDDDG. Consent can be withdrawn at any time.

Data transfer to the USA is based on the European Commission's standard contractual clauses and the EU-US Data Privacy Framework. Further information: https://policies.google.com/privacy.

Customer reviews (Trustindex.io)

To display current Google customer reviews we use the review aggregator Trustindex.io (Trustindex Kft., Hungary). The review widget is only loaded after you have expressly consented. Only then are technical data such as your IP address transmitted to the provider's servers in order to display the reviews; no cookies in the technical sense are set on your device.

The legal basis is Article 6(1)(a) GDPR and Section 25(1) TDDDG; consent can be withdrawn at any time. Further information can be found in the provider's privacy policy: https://www.trustindex.io/privacy-policy/.

Fonts

The typeface used on this website (Average Sans) is delivered from our own server. No connection is made to Google Fonts or any other external font provider, so no data is transmitted to third parties in the process.

No analytics or marketing tools

This website currently uses no web analytics, tracking or retargeting services and no social media plugins. No profiling and no automated decision-making takes place.

6. Data processing for booking and stay

Accommodation contract

To establish, perform and settle the accommodation contract, we process the data required for this purpose: name, address, contact details, arrival and departure dates, room category, payment data and, where applicable, details of special requests. The legal basis is Article 6(1)(b) GDPR.

Registration form under the German Federal Registration Act

As an accommodation business, we are legally obliged to keep and retain a registration form for guests (Sections 29 et seq. of the German Federal Registration Act). Processing of this data takes place on the basis of Article 6(1)(c) GDPR to fulfil a legal obligation. Registration forms are retained for the legally prescribed period and then destroyed.

Retention periods

Invoices and booking-related documents are retained in accordance with commercial and tax law requirements (generally six or ten years pursuant to Section 257 HGB and Section 147 AO). The legal basis is Article 6(1)(c) GDPR.

Version of this privacy policy: August 2026. We update this policy whenever the services we use change.